Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.

We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you’ll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.

Learn more about our culture and values via our Career page.

Job description

As our Office Coordinator, you’ll play a critical role in Akeneo’s employee experience offering by ensuring the smooth and efficient functioning of our HQ operation. Your time will be spent on a mixture of office operations, communications, hospitality/team events, business support and above all, employee experience.

The Office Coordinator will report to the Workplace Experience Manager (WXM), also based at HQ.

Our Workplace Experience (WX) team mission is: "To operate and sustain a portfolio of inspiring environments that facilitate purposeful experiences and empower our thriving communities. We partner with the business to provide critical support in the moments that matter across the employee journey." In short, we want to turn workplace experience into a competitive advantage.

As part of our ‘People Experience’ org, the Office Coordinator will serve as a key focal point to our French teams, both in-person and digitally to our remote employees. You’ll be a driven and proactive individual with a keen focus on communications, and delivering amazing experiences for people.

This is a fully in-office role, 5 days a week, and the successful candidate will need to have a very good level of spoken English.

Sound like something you can contribute to? Come join us!

Key Responsibilities: 

Office Operations:

• Own the office environments experienced by our employees every day
• Support the day-to-day operation by making daily rounds, ensuring the spaces look their best and we’re delivering a great experience for our employees
• Capture, prioritise and escalate issues to ensure timely resolution; flag any opportunities to the relevant stakeholders

Administration & Communications:

• Be a warm and welcoming presence at the reception desk during peak hours, ensuring a hospitable experience for guests, visitors and staff
• Share key workplace communications and announcements, and have a digital presence across our office-based slack channels
• Promptly and professionally handle in-person, email and slack inquiries, directing them to the appropriate departments or personnel
• Support with new hire on/offboarding, ensuring a smooth integration process
• Placing orders and monitoring stock levels of office-related supplies
• Invoice processing and monitoring of office-related spend
• Assist in organising internal meetings, corporate apartments and events, including coordinating logistics with our internal stakeholders
• Support employees with navigating our corporate travel platform
• Handle incoming and outgoing mail, packages, and deliveries efficiently

Vendor Coordination

• In partnership with the WXM, liaise with our vendors, suppliers and service providers to ensure timely delivery and quality of services - inc cleaning, maintenance, security and others

Remote Support

• Provide administrative support to remote employees, and to our team based in Paris (occasional in-person visits may be required)

Health & Safety

• Collaborate with the WXM to ensure a clean, safe, and comfortable workplace environment

Qualifications

• You have one-plus years of experience in an office-related role.
• You are proactive and autonomous.
• You speak French and English at a professional level. 
• You have excellent communication and problem-solving skills.

Life at Akeneo

🌎 Diverse, cross-cultural team.

🎉 Office parties, team offsites.

👋 Top-notch 8-week onboarding programme for new teammates, including live presentations, online courses you can take at your own pace, and an exhaustive checklist with all the resources, calls-to-action and support contacts for a smooth integration into the company.

General

💰 Competitive package and complementary health insurance.

Time off

⏰ Flexible working hours.

👶 16 weeks paid maternity leave (33 days paid leave if you are the second parent).

💼 Gradual Return to Work program after maternity or adoption leave.

🏝️ Work from Anywhere Scheme - Explore the possibility of working from anywhere in the world for up to 30 days per year.

Health & Wellness

🧘Individual and confidential coaching sessions with a mental health practitioner of your choice.

💆 Massage sessions offered regularly and at a reduced price.

Equipment

🔊 Best-in-class communication and collaboration tools: Slack, Notion, Google Suite, Jira, GitHub...

💸 A €500 personal hybrid working allowance to maximize your home office environment.

Professional Development

🎫 Participation in in-house events welcoming external guests (ie. Meetups) or industry events

🧑‍🏫 A €1,000 learning budget per employee per year.

Perks & Discounts

😋 Get your Swile lunch card funded at 50% by the company.

🚇 Receive a 50% discount on the transportation pass of your choice.

📽️ Comité Social et Economique: advantages and deductions on cultural activities, entertainment etc.

👶 Take advantage of our company crèche whether you need a nursery spot (subject to availability), emergency childcare, or care for Wednesdays and school vacations.

🚲 A €45/month Sustainable Transportation Allowance to support eco-friendly commuting options such as public transportation, biking, or carpooling if eligible.

Corporate Responsibility

🤲 Employee Volunteering program: give back to the community with two days per year dedicated to supporting the charities of your choice.

🌈 Join one or several of our Employee Resource Groups and take an active part in promoting diversity and inclusion within our company.

🧑‍🤝‍🧑 Diversity & Inclusion: Akeneo provides and ensures a safe work environment for everyone, regardless of seniority, gender identity, and expression, sexual orientation, disability, mental illness, neuro(a)typicality, personal appearance, body size, race, ethnicity, age, religion, nationality, or other characteristics. Akeneo is deeply anti-racist, anti-homophobic, anti-sexist, anti-ableist, and inclusive. We create the right conditions for you to feel safe and be yourself! 

 Interview process

• Say hi! If your application has caught our attention, you will receive an invitation to a 30-minute conversation with one of our Talent Partners, where you’ll learn more about the role and about Akeneo.
• Meet your future manager! This 45-60 minute interview will allow you to go in more depth into what the role entails and discuss your experience and skills.
• Meet the team! Project yourself into the reality of the position and confirm our company culture fits you with one or two additional interviews with your future colleagues or stakeholders.
• Sign your offer!

At all stages of your recruitment process, our Talent Acquisition team is committed to giving you an update in a one-week time frame.

So? Is this job description all about you? Then what are you waiting for - click that Apply button so that we can meet you without further delay!
Feeling hesitant because you think you’re not checking 100% of the requirements for the job, but still feel confident and motivated to grow into the position? Don’t hesitate to apply anyway, or reach out to us for questions or clarifications!